{"id":11836,"date":"2022-02-02T11:02:58","date_gmt":"2022-02-02T09:02:58","guid":{"rendered":"https:\/\/dits.md\/?p=11836"},"modified":"2025-04-29T14:06:22","modified_gmt":"2025-04-29T12:06:22","slug":"chto-takoe-bitriks24","status":"publish","type":"post","link":"https:\/\/dits.md\/ro\/chto-takoe-bitriks24\/","title":{"rendered":"Bitrix24 ce este \u00een cuvinte simple \u0219i de ce are nevoie o afacere"},"content":{"rendered":"<p>[et_pb_section fb_built=&quot;1&quot; admin_label=&quot;Section&quot; _builder_version=&quot;4.0.2&quot; background_image=&quot;https:\/\/dits.md\/wp-content\/uploads\/paralax-background.jpg&quot; min_height=&quot;126px&quot; custom_padding=&quot; 35px|0px|40px|0px|false|false&quot; global_module=&quot;2594&quot; locked=&quot;off&quot; collapsed=&quot;off&quot;][et_pb_row _builder_version=&quot;4.0.2&quot; width=&quot;100%&quot; max_width=&quot;100%&quot; custom_margin=&quot; ||||false|false&quot; custom_padding=&quot;18px||||false|false&quot;][et_pb_column type=&quot;4_4&quot; _builder_version=&quot;4.0.2&quot;][et_pb_post_title meta=&quot;off&quot; featured_image=&quot;off&quot; _builder_version= \u00bb4.8.0\u2033 _module_preset=\u00bbimplicit\u00bb title_font=\u00bb|600|||||||\u00bb title_text_align=&quot;center&quot; title_text_color=&quot;#ffffff&quot; title_font_size=&quot;41px&quot; title_line_height=&quot;1.2em&quot; title_font_size_tablet=&quot;&quot; title_font_size_phone=&quot;27px&quot; title_font_size_last_edited=&quot;pe|desktop&quot; title_font_font_fonttop=&quot;title_2_font_font_de&quot; title_2_font_font_size&quot; title_2_font_size_de&quot; title_2_font_size&quot; title_3_font_size_last_edited=&quot;on|desktop&quot; title_4_font_size_phone=&quot;27px&quot; title_4_font_size_last_edited=&quot;on|desktop&quot; title_5_font_size_phone=&quot;27px&quot; title_5_font_size_last_edited=&quot;on|desktop&quot; title_6_font_size_phone=&quot;27px&quot; title_6_font_size_phone=&quot;27px&quot; title_6_font_size_phone=&quot;27px&quot; title_6_font_size_phone=&quot;27px &quot; title_6_font_size_last_&quot;pe|sus et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&quot;1&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default_preset=&quot;default._build._module&quot;_8_erb_build=&quot;4_erb_row&quot;][et_pb_section fb_built=&quot;1&quot; _builder_version=&quot;4.8.0&quot; =&quot;default&quot; custom_margin= \u00bb-1px|auto||auto||\u00bb locked=&quot;off&quot;][et_pb_column type=&quot;4_4&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;implicit&quot;][et_pb_code _builder_version=&quot;4.8.0&quot; _module_preset=&quot;implicit&quot;]<nav aria-label=\"firimituri de p\u00e2ine\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">principalul<\/span><\/p><\/nav>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;][et_pb_column type=&quot;4_4&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;defaulttext_&quot;][_ _builderbtext_&quot;][_ =&quot;4.8.0&quot; _module_preset=&quot;default&quot;]Bitrix24 digitalizeaz\u0103 marketingul, v\u00e2nz\u0103rile, stabilirea sarcinilor \u0219i controlul, comunica\u021biile interne \u0219i externe, stocarea documentelor \u0219i automatizeaz\u0103 procesele de afaceri ale companiei. Ajut\u0103 la asigurarea colect\u0103rii, stoc\u0103rii informa\u021biilor despre interac\u021biunea angaja\u021bilor cu clien\u021bii, colegii \u0219i partenerii.<\/p>\n<p>Vom analiza capacit\u0103\u021bile Bitrix24 \u00een p\u0103r\u021bi. Vor fi multe litere, dar nu vor fi mai pu\u021bin utile.[\/et_pb_text][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h3><strong>Con\u0163inut<\/strong><\/h3>\n<ul>\n<li><a href=\"#1\">Marketing<\/a><\/li>\n<li><a href=\"#2\">V\u00e2nz\u0103ri<\/a><\/li>\n<li><a href=\"#3\">Sarcini<\/a><\/li>\n<li><a href=\"#4\">Comunicatii<\/a><\/li>\n<li><a href=\"#5\">Documentele<\/a><\/li>\n<li><a href=\"#6\">Procesele de afaceri<\/a><\/li>\n<li><a href=\"#7\">Ce nu poate fi implementat \u00een Bitrix24<\/a><\/li>\n<li><a href=\"#8\">Extensibilitate<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&quot;1&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>1. Marketing<\/strong><\/h2>\n<p>Zona de marketing din Bitrix24 este \u00eenchis\u0103 de 5 instrumente:<\/p>\n<ul>\n<li>analiz\u0103 end-to-end,<\/li>\n<li>Marketing CRM,<\/li>\n<li>Site-uri,<\/li>\n<li>Magazin online<\/li>\n<li>Centrul de v\u00e2nz\u0103ri.<\/li>\n<\/ul>\n<p><strong>Analize end-to-end<\/strong><\/p>\n<p>Bitrix24 end-to-end analytics este o sec\u021biune a portalului \u00een care pute\u021bi urm\u0103ri \u0219i analiza toate campaniile publicitare curente. V\u0103 conecta\u021bi campaniile din Google Ads, Yandex Direct, Vkontakte, Instagram \u0219i Facebook la platform\u0103. Acum sunt conecta\u021bi cu CRM. \u00cen fila Rapoarte, pute\u021bi vedea indicatori privind clien\u021bii poten\u021biali, v\u00e2nz\u0103rile, eficien\u021ba managerilor, clien\u021bii, rambursarea reclamei \u0219i impactul traficului asupra v\u00e2nz\u0103rilor.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/2019-08-06_09-25-14.jpg&quot; title_text=&quot;2019-08-06_09-25-14&quot; show_in_lightbox= \u00bbon\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.8.0\u2033 _module_preset=\u00bbdefault\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.8.0\u2033 _module_preset=\u00bbdefault\u00bb]<\/p>\n<p><strong>Marketing CRM<\/strong><\/p>\n<p>O alt\u0103 sec\u021biune a Bitrix24, aici pute\u021bi \u00eemp\u0103r\u021bi baza de clien\u021bi \u00een segmente \u0219i pute\u021bi configura reclame, e-mail \u0219i sms-uri pe baza acestora. Pute\u021bi crea segmente pe baza bazei de date \u00een CRM sau le pute\u021bi desc\u0103rca separat. \u00cen aceea\u0219i sec\u021biune exist\u0103 un editor pentru crearea de scrisori pentru liste de coresponden\u021b\u0103.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/srm-marketing.gif&quot; title_text=&quot;srm-marketing&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8 .0\u2033 _module_preset=&quot;default&quot;][\/et_pb_image][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/srm-marketing-2.gif&quot; title_text=&quot;srm-marketing-2&quot; show_in_lightbox =&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p><em>Editor de newsletter prin e-mail<\/em><\/p>\n<p>Ca urmare, \u00eentregul proces de lucru cu baza de clien\u021bi are loc \u00eentr-o singur\u0103 platform\u0103. Nu este nevoie s\u0103 se integreze cu servicii de e-mail externe, ceea ce elimin\u0103 problemele legate de men\u021binerea func\u021bion\u0103rii corecte a integr\u0103rii.<\/p>\n<p>De exemplu, utiliza\u021bi Unisender pentru coresponden\u021b\u0103 \u0219i stoca\u021bi baza de clien\u021bi \u00een Bitrix24, AmoCRM sau 1C. Dac\u0103 se \u00eentrerupe integrarea dintre servicii, va dura mult timp pentru a afla motivul \u0219i a comunica cu suportul tehnic al ambelor servicii.<\/p>\n<p>\u00cen cazul lui Bitrix24, chiar dac\u0103 ceva nu merge bine, ve\u021bi avea de-a face cu exact un suport tehnic, care va \u00eencepe imediat s\u0103 rezolve problema.<\/p>\n<p><strong>Site-uri web<\/strong><\/p>\n<p>Sec\u021biunea \u201eSite-uri\u201d este responsabil\u0103 pentru crearea site-urilor cu o singur\u0103 pagin\u0103 \u0219i cu mai multe pagini. Constructorul este convenabil \u0219i intuitiv, sec\u021biunea are \u0219abloane de pagin\u0103 preinstalate \u0219i pute\u021bi ad\u0103uga \u0219i propriul HTML.<br \/>Site-ul creat va fi conectat automat la analize end-to-end \u0219i CRM. C\u00e2nd un client v\u0103 scrie \u00eentr-un chat online, mesajul va fi trimis c\u0103tre CRM.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/sajty-2.gif&quot; title_text=&quot;Sajty-2&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8 .0\u2033 _module_preset=&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<p><strong>Magazin online si centru de vanzari<\/strong><\/p>\n<p>\u201eMagazin online\u201d - o sec\u021biune pentru crearea unui magazin online. Potrivit pentru implementarea unui magazin online simplu, atunci c\u00e2nd este important s\u0103 existe o platform\u0103 convenabil\u0103 pentru plasarea m\u0103rfurilor. Designul este standard, f\u0103r\u0103 bibelouri, dar suficient pentru utilizatorii 95% \u00een ceea ce prive\u0219te v\u00e2nz\u0103rile. Magazinul este conectat la CRM \u00een mod implicit - toate comenzile vor fi conectate automat la un contact sau la o companie.<\/p>\n<p>\u00centregul proces de creare are loc \u00eentr-o singur\u0103 sec\u021biune. Crea\u021bi o pagin\u0103 conform unuia dintre \u0219abloanele prestabilite, edita\u021bi, ad\u0103uga\u021bi produse, metode de plat\u0103 \u0219i livrare.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/magazin.gif&quot; title_text=&quot;Magazin&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<p>\u201eCentrul de v\u00e2nz\u0103ri\u201d - accelereaz\u0103 procesul de comand\u0103, este str\u00e2ns legat de magazinul online \u0219i este conceput pentru v\u00e2nz\u0103ri mobile. Cu ajutorul centrului de v\u00e2nz\u0103ri pute\u021bi:<\/p>\n<ul>\n<li>furniza\u021bi clientului informa\u021bii despre companie, loca\u021bia acesteia \u0219i contacte<\/li>\n<li>trimite\u021bi un formular pentru detalii de contact sau o programare pentru servicii<\/li>\n<li>crea\u021bi rapid o comand\u0103 pe care clientul o poate pl\u0103ti direct \u00een chat<\/li>\n<\/ul>\n<p>Toate solicit\u0103rile clien\u021bilor vor merge pe chat-ul Bitrix24 - managerul va trebui doar s\u0103 selecteze ac\u021biunea dorit\u0103 \u0219i s\u0103 o trimit\u0103 clientului.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/unnamed-1.jpg&quot; title_text=&quot;unnamed&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0 \u2033 _module_preset=&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<p><strong>Bunuri<\/strong><\/p>\n<p>O fil\u0103 \u00een sec\u021biunea CRM pentru contabilizarea articolelor de m\u0103rfuri. Func\u021bionalitatea este \u00een curs de dezvoltare, dar este deja destul de aplicabil\u0103 \u00een practic\u0103. M\u0103rfurile pot fi \u00eemp\u0103r\u021bite \u00een grupuri. Lista m\u0103rfurilor con\u021bine informa\u021bii de baz\u0103 - pre\u021b, unitate de m\u0103sur\u0103, tax\u0103 \u0219i descriere. \u00cen fila rapoarte, pute\u021bi vedea analizele pentru fiecare produs. Desigur, func\u021bionalitatea nu poate fi comparat\u0103 \u00eendeaproape cu 1C, dar este destul de potrivit\u0103 pentru o gam\u0103 mic\u0103 de produse.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/tovary.gif&quot; title_text=&quot;Tovary&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text module_id=&quot;2&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<h2><strong>2. V\u00e2nz\u0103ri<\/strong><\/h2>\n<p>Zona de v\u00e2nz\u0103ri include \u00een primul r\u00e2nd activitatea managerilor de v\u00e2nz\u0103ri \u00een CRM. Bitrix24 ajut\u0103 la organizarea acestei lucr\u0103ri prin intermediul a 4 instrumente principale.<\/p>\n<p>Telefonie, consultant online, apeluri inverse, formulare de captare site, linii deschise<br \/>Am combinat aceste instrumente \u00eentr-un singur bloc, pentru c\u0103 toate sunt responsabile pentru zona de comunica\u021bii. Comunicarea \u00een v\u00e2nz\u0103ri este greu de supraestimat, c\u00e2teva solicit\u0103ri nu sunt procesate la timp \u0219i reputa\u021bia este deja deteriorat\u0103.<\/p>\n<p>Toate cele de mai sus sunt \u00eencorporate \u00een Bitrix24 \u0219i sunt legate la CRM. Aceste instrumente cresc conversiile prin apeluri \u0219i ajut\u0103 la optimizarea activit\u0103\u021bii departamentului de v\u00e2nz\u0103ri. Managerii sun\u0103 clien\u021bii \u0219i primesc apeluri de la Bitrix24, orice apel poate fi ascultat. Liniile deschise colecteaz\u0103 comunica\u021biile din re\u021belele sociale \u00eentr-o singur\u0103 fereastr\u0103. Un consultant online \u0219i un widget de apel invers accelereaz\u0103 timpul de procesare a apelurilor primite pe site. Toate comunic\u0103rile asupra clientului sunt colectate \u00een cardul clientului.<\/p>\n<p><strong>P\u00e2lnie de clien\u021bi poten\u021biali \u0219i oferte<\/strong><\/p>\n<p>P\u00e2lnia poten\u021bial\u0103 arat\u0103 c\u00e2t de repede managerii proceseaz\u0103 apelurile primite.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/voronka1.jpg&quot; title_text=&quot;voronka1&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p>P\u00e2lnia ofertelor arat\u0103 starea ofertelor \u00een func\u021bie de departament sau de un anumit manager. Pute\u021bi vedea \u00een ce stadiu se afl\u0103 fiecare tranzac\u021bie.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/voronka2.jpg&quot; title_text=&quot;voronka2&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<p>Tranzac\u021biile pot fi defalcate pe linie de activitate \u0219i raportate pe departament, linie de activitate sau angajat.<\/p>\n<p>Bitrix24 organizeaz\u0103 un sistem de pa\u0219i urm\u0103tori atunci c\u00e2nd lucreaz\u0103 cu tranzac\u021bii.<br \/>Este un element esen\u021bial al unui sistem CRM. C\u00e2nd o tranzac\u021bie trece de la o etap\u0103 la alta, aproape \u00eentotdeauna este nevoie de un fel de ac\u021biune suplimentar\u0103.<\/p>\n<p>De exemplu, o tranzac\u021bie a trecut \u00een stadiul de contract \u0219i un avocat trebuie s\u0103 se implice \u00een munc\u0103. Acest lucru se poate face manual sau pute\u021bi configura crearea automat\u0103 a unei sarcini pentru un avocat atunci c\u00e2nd o tranzac\u021bie trece la o nou\u0103 etap\u0103.<\/p>\n<p>Dup\u0103 acela\u0219i principiu, pute\u021bi configura orice proces de afaceri. De exemplu, crearea automat\u0103 a unei sarcini pentru v\u00e2nzarea de servicii \u00eentr-un an sau apelarea unui client \u00eentr-o lun\u0103 pentru a ob\u021bine feedback despre un produs sau serviciu.<\/p>\n<p><strong>Acces \u0219i securitate<\/strong><\/p>\n<p>Bitrix24 are un sistem flexibil pentru configurarea accesului, care v\u0103 permite s\u0103 configura\u021bi drepturile de acces \u00een companie \u00een modul convenabil \u0219i necesar pentru dvs. Pute\u021bi restric\u021biona accesul la baza de clien\u021bi, documente importante etc.<\/p>\n<p>De exemplu, dac\u0103 ave\u021bi nevoie de p\u0103rerea unui avocat asupra unei tranzac\u021bii sau a oric\u0103rui alt specialist, \u00eel pute\u021bi invita la un chat special pentru aceast\u0103 tranzac\u021bie \u0219i va vedea doar comunic\u0103rile prin chat.<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=&quot;3&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot; locked=&quot;off&quot;]<\/p>\n<h2><strong>3. Sarcini<\/strong><\/h2>\n<p>Func\u021bionalitatea sarcinilor este unul dintre punctele forte ale platformei. Folosind sec\u021biunea \u201eSarcini \u0219i sarcini\u201d, pute\u021bi construi procese de lucru \u0219i interac\u021biuni de orice complexitate.<\/p>\n<p>Toat\u0103 munca angaja\u021bilor este \u00eenregistrat\u0103 sub form\u0103 de sarcini. Sarcinile reduc num\u0103rul de erori \u0219i denaturarea informa\u021biilor, confruntarea dintre angaja\u021bi, previn pierderea de informa\u021bii importante \u0219i ajut\u0103 la respectarea termenelor limit\u0103.<\/p>\n<p>\u0218efii de departamente pot urm\u0103ri starea sarcinilor subordona\u021bilor \u0219i pot face rapoarte despre departament sau un anumit angajat.<\/p>\n<p>Pe baza func\u021bionalit\u0103\u021bii sarcinilor, pute\u021bi construi un sistem de management al proiectelor \u0219i pute\u021bi organiza munca conform SCRUM sau lucra\u021bi conform diagramei Gantt.<\/p>\n<p><strong>Gant<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/gant.jpg&quot; title_text=&quot;gant&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p><strong>Kanban<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/kanban.jpg&quot; title_text=&quot;kanban&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p>Sarcinile sunt legate de CRM, astfel \u00eenc\u00e2t acestea pot fi atribuite clien\u021bilor, contractorilor \u0219i liber profesioni\u0219tilor. Pute\u021bi crea grupuri separate pentru ei \u0219i pute\u021bi stabili sarcini \u00een cadrul grupului. \u00cen acest caz, numai informa\u021biile din cadrul acestui grup le vor fi disponibile.<\/p>\n<p>\u00cen orice sarcin\u0103, pute\u021bi configura o list\u0103 de verificare. Listele de verificare v\u0103 ajut\u0103 s\u0103 evita\u021bi gre\u0219elile atunci c\u00e2nd efectua\u021bi sarcini. Ele func\u021bioneaz\u0103 mai ales bine pentru sarcini care pot fi \u00eemp\u0103r\u021bite \u00een pa\u0219i clari.<\/p>\n<p>Pentru sarcini de rutin\u0103, repetitive, cu o descriere voluminoas\u0103, fi\u0219iere suplimentare \u0219i liste de verificare lungi, func\u021bionalitatea \u0219abloanelor func\u021bioneaz\u0103. Toate \u0219abloanele sunt stocate \u00eentr-o fil\u0103 separat\u0103. Nu pierde\u021bi timpul set\u00e2nd aceea\u0219i sarcin\u0103 pentru diferi\u021bi angaja\u021bi, ci pur \u0219i simplu deschide\u021bi \u0219ablonul dorit \u0219i, cu un clic pe un buton, crea\u021bi o sarcin\u0103 gata f\u0103cut\u0103 pentru un anumit angajat.<\/p>\n<p><strong>Robo\u021bi \u0219i procese de afaceri \u00een sarcini<\/strong><\/p>\n<p>Robo\u021bii \u0219i procesele de afaceri automatizeaz\u0103 munca cu sarcini. Cu ajutorul robo\u021bilor<br \/>Ca \u0219i \u00een cazul ofertelor, pute\u021bi configura crearea automat\u0103 a sarcinilor pentru anumi\u021bi angaja\u021bi. O sarcin\u0103 suplimentar\u0103 va fi creat\u0103 dup\u0103 o anumit\u0103 ac\u021biune cu sarcina principal\u0103, to\u021bi ace\u0219ti parametri put\u00e2nd fi configura\u021bi \u00een sec\u021biunea Sarcini \u0219i proiecte din fila Robo\u021bi.<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=&quot;4&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>4. Comunica\u021bii<\/strong><\/h2>\n<p>Chaturile, Notific\u0103rile, Fluxul live, Calendarul, Rapoartele zilnice sunt responsabile pentru comunica\u021biile \u00een Bitrix24.<\/p>\n<p>Chaturile organizeaz\u0103 comunicarea \u00eentre angaja\u021bi \u0219i \u00eenlocuiesc complet func\u021bionalitatea mesajului corporativ Slack. Chaturile sunt \u00eemp\u0103r\u021bite \u00een 2 tipuri: \u00eenchise \u0219i deschise. Chaturile private sunt folosite pentru a discuta probleme cu un cerc limitat de persoane. Pute\u021bi intra \u00eentr-un chat privat doar prin invita\u021bie, acesta nu este vizibil \u00een lista general\u0103 de chat-uri. Un chat deschis, dimpotriv\u0103, este vizibil pentru toat\u0103 lumea \u0219i orice angajat se poate al\u0103tura acestuia.<\/p>\n<p>\u00cen mod implicit, Bitrix24 are telefonie \u00eencorporat\u0103, a\u0219a c\u0103 dac\u0103 angaja\u021bii nu au suficient\u0103 comunicare \u00een Chat, pute\u021bi configura comunicarea intracorporal\u0103.<\/p>\n<p>Panoul de notificare este un instrument standard Bitrix24 care v\u0103 ajut\u0103 s\u0103 nu pierde\u021bi lucruri importante. Panoul de notificare afi\u0219eaz\u0103 interac\u021biunile dvs. cu colegii \u0219i clien\u021bii \u00een chat-urile personale \u0219i de grup \u0219i v\u0103 arat\u0103, de asemenea, cu cine a\u021bi interac\u021bionat recent.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/panel-uvedomlenij-1.gif&quot; title_text=&quot;panel-uvedomlenij&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version= \u00bb4.8.0\u2033 _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.8.0\u2033 _module_preset=\u00bbimplicit\u00bb]<\/p>\n<p>Un flux live este un flux al evenimentelor companiei tale, afi\u0219eaz\u0103 toate evenimentele curente care sunt v\u0103zute de to\u021bi angaja\u021bii companiei \u00eenregistra\u021bi pe portal.<\/p>\n<p>Un flux live este construit aproximativ pe acela\u0219i principiu ca \u0219i fluxurile din re\u021belele sociale, cum ar fi Vkontakte sau Facebook. Evenimente, mesaje, idei, voturi etc. sunt afi\u0219ate aici.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/panel-uvedomlenij.gif&quot; title_text=&quot;panel-uvedomlenij&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8 .0\u2033 _module_preset=&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p>Calendarul func\u021bioneaz\u0103 ca un planificator. V\u0103 pute\u021bi planifica at\u00e2t ziua de lucru, c\u00e2t \u0219i evenimentele generale. Pute\u021bi programa o \u00eent\u00e2lnire sau o \u00eent\u00e2lnire.<\/p>\n<p>\u00centre \u00eent\u00e2lniri \u0219i \u00eent\u00e2lniri, se pot distinge imediat c\u00e2teva diferen\u021be func\u021bionale.<\/p>\n<ul>\n<li>La \u00eent\u00e2lniri, pute\u021bi alege nu numai participan\u021bii, ci \u0219i un secretar (persoana care va p\u0103stra procesul-verbal al \u00eent\u00e2lnirii).<\/li>\n<li>Procesul-verbal de \u00eent\u00e2lnire este o caracteristic\u0103 care v\u0103 permite s\u0103 \u00eenregistra\u021bi toate punctele importante care au fost discutate la \u00eent\u00e2lnire.<\/li>\n<li>Func\u021bionalitate extins\u0103 a c\u00e2mpului \u201eDescrierea \u00eent\u00e2lnirii\u201d. Pute\u021bi formata textul dup\u0103 cum dori\u021bi \u0219i stila\u021bi.<\/li>\n<li>\u0218i cea mai semnificativ\u0103 diferen\u021b\u0103 este sec\u021biunea \u201eAgend\u0103\u201d. Problemele de discutat sunt identificate aici \u0219i sunt desemna\u021bi persoane responsabile pentru fiecare dintre ele. \u00cen timpul \u00eent\u00e2lnirii, fiecare participant cunoa\u0219te programul general \u0219i tema pe care va trebui s\u0103 vorbeasc\u0103.<\/li>\n<\/ul>\n<p>Rapoartele de lucru ajut\u0103 la stabilirea comunic\u0103rii \u00eentre manager \u0219i angajat. Angaja\u021bii trimit managerului un raport cu privire la munca depus\u0103 \u00een timpul zilei. Managerul monitorizeaz\u0103 activitatea curent\u0103, face planuri pentru sarcinile viitoare \u0219i ofer\u0103 feedback.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/otchet.gif&quot; title_text=&quot;Otchet&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8.0&quot; _module_preset =&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text module_id=&quot;5&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>5. Documente<\/strong><\/h2>\n<p>Pentru a stoca documente \u0219i alte fi\u0219iere \u00een Bitrix24, exist\u0103 o sec\u021biune Disc. Aici, fi\u0219ierele pot fi \u00eemp\u0103r\u021bite, de exemplu, \u00een grupuri de lucru, fiecare va avea propriul disc cu fi\u0219iere. \u00cen plus, exist\u0103 o unitate public\u0103 \u0219i privat\u0103.<\/p>\n<p><strong>\u00cen sec\u021biunea \u201eDiscul meu\u201d, pute\u021bi stoca:<\/strong><\/p>\n<ul>\n<li>fi\u0219iere \u0219i foldere personale;<\/li>\n<li>link-uri c\u0103tre dosare \u0219i fi\u0219iere ale grupurilor dvs. (at\u00e2t cele \u00een care sunte\u021bi proprietarul grupului, c\u00e2t \u0219i cele la care a\u021bi fost invitat), link-uri c\u0103tre<\/li>\n<li>foldere \u0219i fi\u0219iere din Drive-ul partajat;<\/li>\n<li>link-uri c\u0103tre dosare \u0219i fi\u0219iere ale angaja\u021bilor la care vi s-a acordat acces.<\/li>\n<\/ul>\n<p>Public Disk stocheaz\u0103 informa\u021bii disponibile public pentru angaja\u021bi: reglement\u0103ri, instruc\u021biuni \u0219i detalii ale entit\u0103\u021bii juridice a organiza\u021biei dumneavoastr\u0103. \u00cen mod implicit, to\u021bi angaja\u021bii au dreptul de a edita fi\u0219iere \u0219i foldere de pe discul partajat. Toate documentele pot fi editate. Unitatea este sincronizat\u0103 cu Microsoft Word \u0219i Google Doc.<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=&quot;6&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>6. Procese de afaceri<\/strong><\/h2>\n<p>Bitrix24 are \u00eencorporat un proiectant puternic de procese de afaceri. Cu ajutorul designerului, pute\u021bi automatiza aproape orice proces al companiei.<\/p>\n<p>Esen\u021ba cre\u0103rii unui proces de afaceri este de a face opera\u021biunile standard de lucru mai u\u0219oare \u0219i mai rapide. De exemplu, pute\u021bi automatiza procesul de negociere a unui contract sau a oric\u0103rui alt document.<\/p>\n<p><strong>Exemple de procese de afaceri implementate<\/strong><\/p>\n<ul>\n<li>Procesul de afaceri \u201eCerere de repara\u021bie auto\u201d.<\/li>\n<li>Procesul de afaceri \u201eCerere pentru o c\u0103l\u0103torie de afaceri\u201d.<\/li>\n<li>Procesul de afaceri \u201eCoordonarea layout-ului de proiectare\u201d.<\/li>\n<li>Procesul de afaceri \u201eCoordonarea return\u0103rii m\u0103rfurilor\u201d.<\/li>\n<li>Procesul de afaceri \u201eCerere de plat\u0103 pentru servicii \u0219i angaja\u021bi la distan\u021b\u0103\u201d.<\/li>\n<\/ul>\n<p>Toate procesele de afaceri active sunt stocate \u00eentr-o fil\u0103 separat\u0103 din Live Stream \u0219i ruleaz\u0103 de acolo.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&quot;https:\/\/dits.md\/wp-content\/uploads\/biznes-protsessy.gif&quot; title_text=&quot;Biznes-protsessy&quot; show_in_lightbox=&quot;on&quot; align=&quot;center&quot; _builder_version=&quot;4.8 .0\u2033 _module_preset=&quot;default&quot; locked=&quot;off&quot;][\/et_pb_image][et_pb_text module_id=&quot;7&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>7. Ce nu poate fi implementat \u00een Bitrix24<\/strong><\/h2>\n<p><strong><\/strong><\/p>\n<p><strong>Organiza\u021bi inventarul \u0219i inventarul<\/strong><\/p>\n<p>\u00cen cazul unei mari companii comerciale cu o gam\u0103 larg\u0103 de produse, capacit\u0103\u021bile Bitrix24 nu sunt suficiente. Pentru contabilitatea m\u0103rfurilor \u0219i a depozitelor, ve\u021bi avea nevoie de integrarea 1C \u0219i Bitrix24 CRM. 1C va ac\u021biona ca un instrument pentru emiterea documentelor \u0219i contabilizarea articolelor de m\u0103rfuri, \u00een timp ce Bitrix24 va \u00eenchide zona de servicii clien\u021bi.<\/p>\n<p><strong>Configura\u021bi contabilitatea<\/strong><\/p>\n<p>Bitrix24 nu are un program de desf\u0103\u0219urare a contabilit\u0103\u021bii reglementate. Aceast\u0103 zon\u0103 este \u00eenchis\u0103 de un software separat, de exemplu, 1C: Contabilitate sau Circuit. At\u00e2t 1C, c\u00e2t \u0219i Kontur pot fi integrate cu Bitrix24 pentru a urm\u0103ri informa\u021biile financiare, cel pu\u021bin \u00eencas\u0103rile \u0219i debitele de bani.<\/p>\n<p><strong>Construie\u0219te contabilitatea de gestiune<\/strong><\/p>\n<p>Prin contabilitate de gestiune, \u00een\u021belegem un func\u021bional care reflect\u0103 costul tranzac\u021biilor \u0219i costul produc\u021biei. \u00cen Bitrix24, este imposibil s\u0103 urm\u0103ri\u021bi profitabilitatea unei afaceri \u00een func\u021bie de companie, departament, afacere sau angajat.<\/p>\n<p><strong>Construi\u021bi un sistem de contabilitate a costurilor de produc\u021bie<\/strong><\/p>\n<p>Nu po\u021bi gestiona procesul de produc\u021bie, nu po\u021bi \u00een\u021belege c\u00e2t te cost\u0103 s\u0103 produci produsele pe care le vinzi. \u00cen acela\u0219i timp, produc\u021bia de servicii \u00een Bitrix24 poate fi implementat\u0103 la un nivel foarte bun.<\/p>\n<p><strong>Men\u021bine eviden\u021ba personalului<\/strong><\/p>\n<p>Eviden\u021ba personalului se \u021bine \u00een 1C: Salariul \u0219i managementul personalului (1C: ZUP). Totodata, daca firma are pana la 20 de angajati, puteti organiza evidenta personalului in 1C: Contabilitate sau Kontur.Contabilitate.<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=&quot;8&quot; _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<h2><strong>8. Extensibilitate<\/strong><\/h2>\n<p>Bitrix24 este o platform\u0103 adaptiv\u0103. At\u00e2t Bitrix24, c\u00e2t \u0219i solu\u021biile cloud sunt bine implementate \u00een cadrul proceselor individuale ale companiei. Pe l\u00e2ng\u0103 set\u0103rile flexibile din cadrul platformei, Bitrix24 are o pia\u021b\u0103, unde partenerii integratori ofer\u0103 aplica\u021bii \u0219i module care extind func\u021bionalitatea Bitrix24. Pia\u021ba g\u0103zduie\u0219te aplica\u021bii numai de la parteneri oficiali ai 1C Bitrix, toate aplica\u021biile \u0219i modulele sunt moderate de departamentul tehnic al 1C Bitrix \u00eenainte de publicare.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&quot;4.8.0&quot; _module_preset=&quot;default&quot;]<\/p>\n<p><em>O surs\u0103: <a href=\"https:\/\/bizprofi.ru\/\" rel=\"nofollow noopener\" target=\"_blank\">businessprofi<\/a><\/em><\/p>\n<p>[\/ et_pb_text] [\/ et_pb_column] [\/ et_pb_row] [\/ et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p><nav aria-label=\"firimituri de p\u00e2ine\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">principalul<\/span><\/p><\/nav>Bitrix24 digitizeaz\u0103 marketingul, v\u00e2nz\u0103rile, stabilirea \u0219i controlul sarcinilor, comunica\u021biile interne \u0219i externe, stocarea documentelor \u0219i automatizeaz\u0103 procesele de afaceri ale companiei. Ajut\u0103 la asigurarea colect\u0103rii \u0219i stoc\u0103rii informa\u021biilor despre interac\u021biunile angaja\u021bilor cu clien\u021bii, colegii \u0219i partenerii. Vom analiza capacit\u0103\u021bile Bitrix24 \u00een p\u0103r\u021bi. Vor fi multe scrisori, dar nu vor fi mai pu\u021bine beneficii Cuprins Marketing V\u00e2nz\u0103ri Sarcini Comunicare Documente Procese de afaceri Ce trebuie implementat \u00een Bitrix24 [\u2026]<\/p>","protected":false},"author":4,"featured_media":11843,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[31],"tags":[],"class_list":["post-11836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/posts\/11836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/comments?post=11836"}],"version-history":[{"count":10,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/posts\/11836\/revisions"}],"predecessor-version":[{"id":12667,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/posts\/11836\/revisions\/12667"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/media\/11843"}],"wp:attachment":[{"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/media?parent=11836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/categories?post=11836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dits.md\/ro\/wp-json\/wp\/v2\/tags?post=11836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}