{"id":24076,"date":"2022-02-02T11:02:58","date_gmt":"2022-02-02T11:02:58","guid":{"rendered":"https:\/\/dits.md\/what-is-bitrix24-in-simple-terms-and-why-does-a-business-need-it\/"},"modified":"2026-09-04T08:29:52","modified_gmt":"2026-09-04T08:29:52","slug":"chto-takoe-bitriks24","status":"publish","type":"post","link":"https:\/\/dits.md\/en\/chto-takoe-bitriks24\/","title":{"rendered":"What is Bitrix24 in simple terms and why does a business need it?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Bitrix24 digitizes marketing, sales, task setting and monitoring, internal and external communications, document storage, and automates company business processes. It helps collect and store information about employee interactions with clients, colleagues, and partners. <\/p>\n\n<p class=\"wp-block-paragraph\">We&#8217;ll be exploring Bitrix24&#8217;s capabilities piece by piece. It&#8217;ll be a long read, but equally useful. <\/p>\n\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-c603f4e5      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\t<strong>Content<\/strong>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#1-marketing\" class=\"uagb-toc-link__trigger\">1. Marketing<\/a><li class=\"uagb-toc__list\"><a href=\"#2-sales\" class=\"uagb-toc-link__trigger\">2. Sales<\/a><li class=\"uagb-toc__list\"><a href=\"#3-tasks\" class=\"uagb-toc-link__trigger\">3. Tasks<\/a><li class=\"uagb-toc__list\"><a href=\"#4-communications\" class=\"uagb-toc-link__trigger\">4. Communications<\/a><li class=\"uagb-toc__list\"><a href=\"#5-documents\" class=\"uagb-toc-link__trigger\">5. Documents<\/a><li class=\"uagb-toc__list\"><a href=\"#6-business-processes\" class=\"uagb-toc-link__trigger\">6. Business processes<\/a><li class=\"uagb-toc__list\"><a href=\"#7-what-cant-be-implemented-in-bitrix24\" class=\"uagb-toc-link__trigger\">7. What can&#039;t be implemented in Bitrix24<\/a><li class=\"uagb-toc__list\"><a href=\"#8-expansion-options\" class=\"uagb-toc-link__trigger\">8. Expansion options<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n<h2 class=\"wp-block-heading\"><strong>1. Marketing<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">The marketing area in Bitrix24 is covered by 5 tools:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>End-to-end analytics,<\/li>\n\n\n\n<li>CRM marketing,<\/li>\n\n\n\n<li>Websites,<\/li>\n\n\n\n<li>Online store<\/li>\n\n\n\n<li>Sales center.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>End-to-end analytics<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Bitrix24 End-to-End Analytics is a section of the portal where you can track and analyze all active advertising campaigns. You connect your Google Ads, Instagram, and Facebook campaigns to the platform. They are now linked to your CRM. The &#8220;Reports&#8221; tab displays metrics on leads, sales, manager performance, clients, advertising ROI, and the impact of traffic on sales.   <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-1fa77122 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/2019-08-06_09-25-14.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/2019-08-06_09-25-14.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/2019-08-06_09-25-14.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/2019-08-06_09-25-14.jpg.webp\" alt=\"\" class=\"uag-image-16758\" width=\"1359\" height=\"656\" title=\"2019-08-06_09-25-14.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>CRM marketing<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Another Bitrix24 section allows you to segment your customer base and customize advertising, email, and SMS campaigns for them. Segments can be created either from your CRM database or uploaded separately. This section also includes an editor for creating emails for your campaigns.  <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-03821b31 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing.gif\" alt=\"\" class=\"uag-image-16759\" width=\"1352\" height=\"609\" title=\"srm-marketing\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-d51ba7b5 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing-2.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing-2.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing-2.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/srm-marketing-2.gif\" alt=\"\" class=\"uag-image-16760\" width=\"1352\" height=\"609\" title=\"srm-marketing-2\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"><em>Email newsletter editor<\/em><\/p>\n\n<p class=\"wp-block-paragraph\">As a result, the entire client database management process takes place within a single platform. There&#8217;s no need to integrate with external email marketing services, eliminating the need to maintain proper integration. <\/p>\n\n<p class=\"wp-block-paragraph\">For example, you use Unisender for email marketing, but store your customer database in Bitrix24, AmoCRM, or 1C. If the integration between the services breaks, it will take a long time to determine the cause and contact technical support for both services. <\/p>\n\n<p class=\"wp-block-paragraph\">With Bitrix24, even if something goes wrong, you&#8217;ll only have one dedicated support team to deal with the issue.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Websites<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The &#8220;Websites&#8221; section is used to create single-page and multi-page websites. The builder is user-friendly and intuitive, offering preset page templates and the ability to add your own HTML. <br\/>The created website will be automatically linked to end-to-end analytics and CRM. When a client contacts you via live chat, the message will be sent to your CRM. <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-2be3bf5e wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/sajty-2.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/sajty-2.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/sajty-2.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/sajty-2.gif\" alt=\"\" class=\"uag-image-16762\" width=\"1352\" height=\"609\" title=\"sajty-2\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Online store and sales center<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">&#8220;Online Store&#8221; is a section for creating an online store. It&#8217;s suitable for a simple online store where a user-friendly platform for listing products is essential. The design is standard, without any frills, but sufficient for 95% of users in terms of sales. The store is linked to a CRM by default\u2014all orders are automatically assigned to a contact or company.   <\/p>\n\n<p class=\"wp-block-paragraph\">The entire creation process takes place in one section. You create a page using one of the preset templates, edit it, and add products, payment methods, and delivery options. <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-dfb10dbe wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/magazin.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/magazin.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/magazin.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/magazin.gif\" alt=\"\" class=\"uag-image-16763\" width=\"1352\" height=\"616\" title=\"magazin\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\">&#8220;Sales Center&#8221; streamlines the ordering process, is tightly integrated with the online store, and is designed for mobile sales. With the Sales Center, you can: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>provide the client with information about the company, its location and contacts<\/li>\n\n\n\n<li>submit a form for contact information or to schedule a service<\/li>\n\n\n\n<li>quickly create an order that the client can pay for directly in the chat<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">All customer requests will be sent to the Bitrix24 chat\u2014the manager will only need to select the desired action and send it to the client.<\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-57b54f18 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/unnamed-1.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/unnamed-1.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/unnamed-1.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/unnamed-1.jpg.webp\" alt=\"\" class=\"uag-image-16765\" width=\"1359\" height=\"656\" title=\"unnamed-1.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Goods<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">A tab in the CRM section for tracking product items. This functionality is still under development, but is already quite practical. Products can be divided into groups. The product list contains basic information such as price, unit of measurement, tax, and description. The reports tab allows you to view analytics for each product. Naturally, the functionality can&#8217;t be compared closely to 1C, but it&#8217;s quite suitable for a small product range.     <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-7a1f22f3 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/tovary.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/tovary.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/tovary.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/tovary.gif\" alt=\"\" class=\"uag-image-16766\" width=\"1352\" height=\"616\" title=\"tovary\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>2. Sales<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">The sales area primarily involves the work of sales managers in the CRM. Bitrix24 helps organize this work using four key tools. <\/p>\n\n<p class=\"wp-block-paragraph\">Telephony, online consultant, callbacks, website capture forms, open lines<br\/> We&#8217;ve combined these tools into one block because they all address communications. Communication is crucial in sales; a couple of unprocessed inquiries can ruin a salesperson&#8217;s reputation. <\/p>\n\n<p class=\"wp-block-paragraph\">All of the above is built into Bitrix24 and linked to the CRM. These tools increase conversion rates and help optimize sales team performance. Managers call and receive calls from Bitrix24, and each call can be monitored. Open Channels aggregate social media communications in a single window. A live consultant and callback widget speed up the processing of incoming requests on the website. All client communications are consolidated in the client card.     <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Lead and Deal Funnel<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The lead funnel shows how quickly managers process incoming requests.<\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-7aa028c6 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka1.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka1.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka1.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka1.jpg.webp\" alt=\"\" class=\"uag-image-16768\" width=\"1001\" height=\"1600\" title=\"voronka1.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\">The deal pipeline shows the status of deals by department or specific manager. You can see the current stage of each deal. <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-29a69256 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka2.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka2.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka2.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/voronka2.jpg.webp\" alt=\"\" class=\"uag-image-16770\" width=\"1001\" height=\"1600\" title=\"voronka2.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\">Transactions can be divided by business area and reports can be generated by department, area or employee.<\/p>\n\n<p class=\"wp-block-paragraph\">Bitrix24 organizes a system of next steps when working with transactions.<br\/>This is a mandatory element of a CRM system. When a deal moves from one stage to another, some additional action is almost always required. <\/p>\n\n<p class=\"wp-block-paragraph\">For example, a deal has moved to the contract stage and a lawyer needs to be involved. This can be done manually, or you can set up automatic task creation for the lawyer when the deal moves to the next stage. <\/p>\n\n<p class=\"wp-block-paragraph\">Any business process can be configured using the same principle. For example, automatically creating a task to upsell services in a year or calling a client in a month to get feedback on a product or service. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Access and Security<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Bitrix24 features a flexible access control system that allows you to customize access rights within your company to suit your needs. You can restrict access to your client database, important documents, and more. <\/p>\n\n<p class=\"wp-block-paragraph\">For example, if you need a lawyer&#8217;s opinion on a transaction or any other specialist, you can invite them to a special chat for this transaction, and they will only see communications in the chat.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>3. Tasks<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Task functionality is one of the platform&#8217;s strengths. Using the &#8220;Tasks and Assignments&#8221; section, you can build workflows and interactions of any complexity. <\/p>\n\n<p class=\"wp-block-paragraph\">All employee work is recorded as tasks. Tasks reduce errors, information distortion, and confrontation between employees, prevent the loss of important information, and help meet deadlines. <\/p>\n\n<p class=\"wp-block-paragraph\">Department managers can track the status of their subordinates&#8217; tasks and generate reports for the department or a specific employee.<\/p>\n\n<p class=\"wp-block-paragraph\">Based on the task functionality, you can build a project management system and organize work according to SCRUM or work according to a Gantt chart.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Gant<\/strong><\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-373e9031 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/gant.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/gant.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/gant.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/gant.jpg.webp\" alt=\"\" class=\"uag-image-16771\" width=\"1348\" height=\"655\" title=\"gant.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"> <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Kanban<\/strong><\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-0a8edb08 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/kanban.jpg.webp ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/kanban.jpg.webp 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/kanban.jpg.webp 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/kanban.jpg.webp\" alt=\"\" class=\"uag-image-16772\" width=\"1346\" height=\"592\" title=\"kanban.jpg\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\"> <\/p>\n\n<p class=\"wp-block-paragraph\">Tasks are linked to the CRM, so they can be assigned to clients, contractors, and freelancers. You can create separate groups for them and assign tasks within them. In this case, they will only have access to information within that group.  <\/p>\n\n<p class=\"wp-block-paragraph\">You can set up a checklist for any task. Checklists help prevent errors when completing tasks. They work especially well for tasks that can be broken down into clear steps.  <\/p>\n\n<p class=\"wp-block-paragraph\">The template functionality is perfect for routine, repetitive tasks with extensive descriptions, additional files, and lengthy checklists. All templates are stored in a separate tab. You don&#8217;t have to waste time assigning the same task to different employees; simply open the desired template and create a ready-made task for a specific employee with the click of a button.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Robots and business processes in tasks<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Robots and business processes automate tasks. With the help of robots<br\/> As with deals, you can set up automatic task creation for specific employees. An additional task will be created after a specific action is performed on the primary task. All these parameters can be configured in the Tasks and Projects section of the Robots tab.  <\/p>\n\n<h2 class=\"wp-block-heading\"><strong>4. Communications<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Communication in Bitrix24 is handled by Chats, Notifications, Activity Feed, Calendar, and Daily Reports.<\/p>\n\n<p class=\"wp-block-paragraph\">Chats facilitate communication between employees and completely replace the functionality of the corporate messenger Slack. Chats are divided into two types: closed and open. Closed chats are used to discuss issues with a limited number of people. Access to a closed chat is by invitation only and is not visible in the general chat list. Open chats, on the other hand, are visible to everyone and can be joined by any employee.    <\/p>\n\n<p class=\"wp-block-paragraph\">Bitrix24 has built-in telephony by default, so if employees miss chatting, they can set up internal corporate communications.<\/p>\n\n<p class=\"wp-block-paragraph\">The notification panel is a standard Bitrix24 tool that helps you stay on top of important information. The notification panel displays your interactions with colleagues and clients in private and group chats, and also shows who you&#8217;ve interacted with recently. <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-d4a3eb0d wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij-1.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij-1.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij-1.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij-1.gif\" alt=\"\" class=\"uag-image-16773\" width=\"1352\" height=\"597\" title=\"panel-uvedomlenij-1\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\">The Activity Feed is your company&#8217;s event feed, displaying all current events visible to all company employees registered on the portal.<\/p>\n\n<p class=\"wp-block-paragraph\">The activity feed is structured roughly like feeds on social networks like VKontakte or Facebook. It displays events, messages, ideas, polls, and so on. <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-475b7a7c wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/panel-uvedomlenij.gif\" alt=\"\" class=\"uag-image-16774\" width=\"1352\" height=\"597\" title=\"panel-uvedomlenij\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<p class=\"wp-block-paragraph\">The calendar functions as a scheduler. You can plan both your workday and general events. You can even schedule a meeting or conference.  <\/p>\n\n<p class=\"wp-block-paragraph\">There are several functional differences that can be immediately identified between Meetings and Conferences.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>At meetings, you can choose not only participants, but also a secretary (the person who will keep the minutes of the meeting).<\/li>\n\n\n\n<li>Meeting minutes is a feature that allows you to record all the important points discussed during a meeting.<\/li>\n\n\n\n<li>Expanded functionality for the &#8220;Meeting Description&#8221; field. You can format the text to suit your preferences and style. <\/li>\n\n\n\n<li>The most significant difference is the &#8220;Agenda&#8221; section. Here, the issues to be discussed are outlined and responsible persons are assigned for each. During the meeting, each participant knows the general agenda and the topic they will be speaking on.  <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Work reports help improve communication between managers and employees. Employees send their managers a report on their daily work. The manager tracks current work, plans future tasks, and provides feedback.  <\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-9f20e702 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/otchet.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/otchet.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/otchet.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/otchet.gif\" alt=\"\" class=\"uag-image-16775\" width=\"1352\" height=\"612\" title=\"otchet\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>5. Documents<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Bitrix24 has a Disk section for storing documents and other files. Here, files can be divided, for example, by workgroup, each with its own file disk. Additionally, there are shared and personal disks.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>In the &#8220;My Drive&#8221; section you can store:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>personal files and folders;<\/li>\n\n\n\n<li>links to folders and files of your groups (both those where you are the owner of the group and those where you were invited), links to<\/li>\n\n\n\n<li>folders and files from the Shared Drive;<\/li>\n\n\n\n<li>links to employee folders and files that you have been given access to.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The Shared Drive stores publicly accessible information for employees, including regulations, instructions, and details of your organization&#8217;s legal entity. By default, all employees have editing access to Shared Drive files and folders. All documents are editable. The Drive is synced with Microsoft Word and Google Docs.   <\/p>\n\n<h2 class=\"wp-block-heading\"><strong>6. Business processes<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Bitrix24 has a powerful built-in business process designer. Using the designer, you can automate virtually any company process. <\/p>\n\n<p class=\"wp-block-paragraph\">The point of creating a business process is to make standard workflows simpler and faster. For example, you can automate the process of approving a contract or any other document. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Examples of implemented business processes<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Business process &#8220;Vehicle repair request&#8221;.<\/li>\n\n\n\n<li>Business process &#8220;Business trip request&#8221;.<\/li>\n\n\n\n<li>Business process &#8220;Design layout approval&#8221;.<\/li>\n\n\n\n<li>Business process &#8220;Return of goods approval&#8221;.<\/li>\n\n\n\n<li>Business process &#8220;Application for payment for services and remote employees&#8221;.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">All active business processes are stored in a separate tab in the Activity Stream and can be launched from there.<\/p>\n\n<div class=\"wp-block-uagb-image aligncenter uagb-block-9cfaee56 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/biznes-protsessy.gif ,https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/biznes-protsessy.gif 780w, https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/biznes-protsessy.gif 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/dits.md\/wp-content\/uploads\/2022\/02\/biznes-protsessy.gif\" alt=\"\" class=\"uag-image-16776\" width=\"1352\" height=\"612\" title=\"biznes-protsessy\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>7. What can&#8217;t be implemented in Bitrix24<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Organize inventory and warehouse accounting<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For a large trading company with a wide product range, Bitrix24&#8217;s capabilities are insufficient. For inventory and warehouse management, 1C and Bitrix24 CRM integration will be required. 1C will serve as a document issuing and inventory tracking tool, while Bitrix24 will handle customer service.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Set up accounting<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Bitrix24 doesn&#8217;t have a program for standardized accounting. This area is covered by separate software, such as 1C:Accounting or Kontur.Accounting. Both 1C and Kontur can be integrated with Bitrix24 to track financial information, at a minimum, cash receipts and debits.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Build management accounting<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">By management accounting, we mean functionality that reflects transaction costs and production costs. In Bitrix24, it&#8217;s impossible to track business profitability by company, department, transaction, or employee. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Build a system for accounting of production costs<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">You can&#8217;t manage the production process and can&#8217;t understand how much it costs you to produce the products you sell. However, service production in Bitrix24 can be implemented at a very high level. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Maintain personnel records<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Personnel records are maintained in 1C: Salary and Personnel Management (1C:ZUP). However, if a company has up to 20 employees, HR records can be managed in 1C: Accounting or Kontur.Accounting.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>8. Expansion options<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Bitrix24 is an adaptive platform. Both the on-premise Bitrix24 and cloud solutions are easily implemented to suit individual company processes. In addition to flexible platform settings, Bitrix24 offers a Marketplace where partner integrators offer applications and modules that expand Bitrix24 functionality. The Marketplace hosts applications only from official 1C-Bitrix partners, and all applications and modules are moderated by the 1C-Bitrix technical department before publication.   <\/p>\n\n<p class=\"has-text-align-right wp-block-paragraph\"><em>Source: <a href=\"https:\/\/bizprofi.ru\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">businessprofi<\/a><\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bitrix24 digitizes marketing, sales, task setting and monitoring, internal and external communications, document storage, and automates company business processes. 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